FAQ's
WHAT IS MY RIGHT SIZE?
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WHAT IS MY RIGHT SIZE?
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As SHADE OF YOU caters to the boxy fit oversized fit, if you're unsure about sizing, we recommend going one size down from your regular size. For example, if you normally wear an M, you can go ahead with an L with us. Once comfortable, you can always upsize if you prefer a looser look. It's worth noting that our sizing chart is available on our website, which provides detailed measurements for each size to help you choose the perfect fit.
WHAT ARE THE CARE INSTRUCTIONS ON THE T-SHIRTS?
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WHAT ARE THE CARE INSTRUCTIONS ON THE T-SHIRTS?
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Machine wash works for all our tees. air-dry. avoid dry cleaning. Use cold water to avoid colour bleed & shrinkage. do not iron the print directly.
HOW DO OUR NEW DROPS WORK?
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HOW DO OUR NEW DROPS WORK?
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We usually announce our upcoming designs and collections on our official Instagram account - @shdeofyouofficial We recommend following us on Instagram to stay updated with our latest releases and drops. Once the designs are announced, they are available to purchase on our website.
WHAT IS A PRE-ORDER?
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WHAT IS A PRE-ORDER?
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A pre-order is the reservation of an item that is available to purchase but will be shipped out based on the mentioned date. Please make sure to read the Product Description on orders that are of PRE-ORDER status.
WHERE DO WE DELIVER?
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WHERE DO WE DELIVER?
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We ship and deliver all our orders Pan-India
WHERE IS MY ORDER SHIPPED FROM?
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WHERE IS MY ORDER SHIPPED FROM?
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All online orders are shipped from our Fulfilment Centre located in New Delhi.
HOW DO I CONFIRM MY ORDER STATUS?
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HOW DO I CONFIRM MY ORDER STATUS?
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Your order will been confirmed with a 5 digit order number (Eg: #55555). We ship all orders within 24 hours of receiving them, and you should have received an email from us with your tracking information and estimated delivery date. Please check your spam folder in case our email was redirected there.
I CANNOT PLACE AN ORDER ONLINE.
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I CANNOT PLACE AN ORDER ONLINE.
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No problem; reach out to our Whatsapp chat and you can place an order over the phone instantly by mentioning the required product and by filling in all the right shipping details.
I HAVE RECEIVED A FAULTY/DAMAGED PRODUCT. WHAT DO I DO?
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I HAVE RECEIVED A FAULTY/DAMAGED PRODUCT. WHAT DO I DO?
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Kindly drop in an email to HELLO@SHADEOFYOU.COM with the order number as well as pictures of proof on the defects. Once confirmed, our team will shoot an email back to you mentioning that your product will be recalled to the warehouse and will ship a fresh piece back to you.
CAN I EXCHANGE AN ITEM?
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CAN I EXCHANGE AN ITEM?
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We have an Exchange Policy of 3 days from the date of receiving the product for online orders and date of billing
Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange. We reserve the right to not accept a return if;
- the products are returned after use.
- the products are damaged.
- the products do not have all the tags.